Complete supply chain solution
Warehousing
Safe and secure storage of products, tracking inventory and how long items have been in stock.
Sales Order Processing
Prompt handling and fast order validation to process shipping, especially on mega sales events.
Picking & Packing
99% accuracy in picking items. Zero damage with delicate and expert handling of packages.
Dispatch
EasyCommerce implements its own system of flexible dispatch, reducing failed deliveries.
After sales service
Chat Support
EasyCommerce’ personal touch gives you a competitive advantage by improving customer loyalty.
Our customer support ensures positive ratings, prevents complaints and returns, and increases sales through cross-selling and up-selling. Our clients have enjoyed up to 2% increase in sales caused by our responsive chat support.
Reverse Supply Chain Management
Get back 2-3% potentially lost revenue by avoiding customer returns with EasyCommerce strict return process and careful customer handling. We quality check returned goods and swiftly process moving back to inventory or claims processing.
Transmittal Record-keeping
We have automated transmittal records for fast claims filing and finance reconciliation. Our strict documentation for order pickups and sign off makes identifying and resolving issues faster, as well as reducing claims processing due to delivery delays.